The Kopiboy located at Jalan SS 3/26, Taman University , 47300 Petaling Jaya, Selangor, Malaysia. The Kopiboy is open 12pm to 10pm. The cafe has 10 types of menu that are selling which are shown below :
The Kopiboy uniqueness have Menu including prices which are only RM 5. Moreover, every iced coffee or freeze has coffee ice cubes to prevent diluting your drink and can order any of our flavours in sugar-free. In additionally, if a customer add extra flavoring rink there will be no extra charges.
The value of proposition The Kopiboy advertising will be based on the promotion details in the main page to attract customer and it automatically will increase the number of loyal customers. As an example in our main page it will be the details of if the customer came to our shop and consume it for three times and more, there will be 20% discount for the following visit.
Moreover, our group members point of view, Twitter, Facebook, and Instagram advertising are very suitable platform for this cafe. It is because The Kopiboy can perform their customers care well on this advertising and they belief that, there is no better promotion than satisfied the customers. Theirs is rating or review system about The Kopiboy so that customer can give their feedback so that The Kopiboy can give their best quality of their services where knowing customer’s needs. It’s geared toward mobile devices, so smartphone users can tap on the phone number and instantly call for reservations.
The Kopiboy always make sure their information rich to their customers. They frequently updating their Facebook page, Twitter and Instagram with great content. In this apps that's updated often is a sign that the website is well-managed and cared for; it's an indication of how a prospective buyer or client will be treated the cafe. But there's more to it than just frequent updates. If the content is lackluster, that creates a bad impression of the cafe. The cafe content always be authoritative, trustworthy, and written by an expert. So it helps The Kopiboy to maintain, create valuable and trustworthy customers ahead.
Earning a customer’s trust starts with giving great service. How would it want to be treated if you were a customer? The reality is that service should come naturally, instead of being strategically planned. The more you for great service, the less time you’ll spend delivering it. Sure, there will be times when tried best and can’t seem to make any headway with a particular problem. But The Kopiboy want to strive for responsiveness, timeliness and exceeded expectations. In additionally The Kopiboy have taking their steps to establish trust among customers. They have share their contact information and the webpage like Facebook and Twitter. This can be done easily by The Kopiboy including a "Contact" page with a telephone number, other information.
Last but not least, this is the details about The Kopiboy coffee shop.